Date of Award

5-2016

Document Type

Capstone

Degree Name

Doctor of Nursing Practice (DNP)

First Advisor

Sharon Starr

Abstract

Nurses often experience compassion fatigue and burnout when working in stressful environments. Nurses tend to put the needs of their patients above their own needs. It is imperative for the work environment to promote relaxation and restoration, to avert compassion fatigue and nursing burnout. All employees of the project director’s organization were encouraged to attend Caring for the Caregiver Day, a hospital-sponsored event which provided education and promoted self-help interventions aimed to decrease compassion fatigue and burnout. The event included aromatherapy, music therapy, art therapy, pet therapy, massage therapy, and education on compassion fatigue for nurses. In addition, the Progressive Care Unit nurses were encouraged to utilize a created serenity room, a relaxing atmosphere equipped with massage chairs, aromatherapy, and soothing sounds. To evaluate the effectiveness, nurses were requested to complete the Professional Quality of Life Scale Version V questionnaire assessing burnout, compassion satisfaction, and secondary traumatic stress pre- and post- intervention. To evaluate employee engagement, the Press Ganey Employee Engagement survey was utilized. Engagement is demonstrated by employee behaviors, such as a willingness to go "above and beyond", energy and enthusiasm for their work, loyalty to the organization. The Press Ganey Patient Satisfaction survey assists organizations to understand and improve patient experience with significant benchmarking and actionable data to continually improve the patient experience.

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