Date of Award

2019

Document Type

Project

Degree Name

Doctor of Education (EdD)

First Advisor

Jeffrey Hamilton

Abstract

The purpose of the project was to utilize The Star Model™ as a tool to address onboarding and leadership development. Training and development are important to the success of any organization. Specifically, onboarding of new staff and board members, as well as continuous leadership development of all staff, plays a critical part in the success of a nonprofit organization. To address this need, StepUp Ministry took a proactive approach and implemented a consultancy project to address this issue. The ultimate goal of the project was to ensure that staff and new board members received meaningful retreat and training opportunities that would support the goals of the organization and demonstrate their commitment to be a mission-forward organization. In addition, the opportunity to improve communication internally and externally ensured that program participants received the customer service they need and deserve in the LifeSkills training. Results indicated that the newly implemented opportunities were successful and well received by staff and new board members.

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