Date of Award

Summer 2021

Document Type

Consultancy Project

Degree Name

Doctor of Education (EdD)

Committee Chair

Jeffrey Hamilton


According to the Society for Human Resource Management (2019), 47% of human resource managers cite employee turnover as their biggest organizational challenge. This is a critical issue within most organizations and can directly affect overall business effectiveness as teams lose internal knowledge centers and see a decrease in productivity when they have vacancies. Moreover, employee turnover can cost the organization as much as three times the employee’s salary (Maurer, 2019) in recruitment efforts and lost productivity. There are three key areas in which hiring managers can proactively influence employee retention: employee recruitment methodology, the interview and selection process, and employee onboarding practices. The purpose of this project was to create a training program and supplemental resources for hiring managers that focused on these three factors. This curriculum was based on best practices outlined by the Society for Human Resource Management as well as other research leaders in the field. Although it was designed specifically for a university setting, it can easily be applied to any organization and demonstrates the best practices from a universal human resources lens and is not specific to the education field.