Title

Building Synchronous Student Support Services For Asynchronous Online Programs At a Small Private Liberal Arts Institution

Date of Award

Summer 2020

Document Type

Consultancy Project

Degree Name

Doctor of Education (EdD)

Committee Chair

Dr. Jeffrey Hamilton

Abstract

Averett Universitywas charted in 1859 and has a strong history of embracing innovation and disruptive change. Institutions of higher education that desire to thrive in the future must remain 100%student centered and market driven. Institutions that embrace technological advancements can provide relevant and current educational opportunities through an assortment of affordable and accessible learning technologies. Recognizing the need to continually update its learning technologies and employ every educational delivery system in current demand, Averett’s GPS program pivoted from an on ground teaching format to 100%asynchronous online in less than 5 years. However, the sudden shift in learning modality did not come without hardships and continued unforeseen challenges. My consultancy project addresses the need for synchronous student support services for asynchronous online learners.

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