Pamela Lucas

Date of Award

Summer 2020

Document Type

Consultancy Project

Degree Name

Doctor of Education (EdD)

Committee Chair

Dr. Jeffrey Hamilton


The effectiveness of an organization is contingent upon the leadership’s ability to create a culture which can achieve organizational goals while meeting the expectations of the stakeholders. Behavioral health and other healthcare organizations have a responsibility to remain in compliance with federal, state, and other accrediting bodies. Langevoort (2017) stated that cultures of compliance refer to shared beliefs within an organization about the importance of legal compliance in relation to other pressures and goals. Behavioral health organizations tend to maintain a compliance culture regardless of the potential benefit of moving to a noncompliance culture. These organizations can experience rapid change on a continuous basis, and many are caught in a cyclical process of trying to catch up to other industries. Research suggests that moving from a culture of compliance to a learning culture can produce greater benefits for an organization (Bennett et al., 2016; Nabong, 2015; Winkler & Fyffe, 2016). Learning cultures focus on organizational values, people, and data-related processes. Behavioral health organizations can benefit from transitioning to a learning culture because it can improve service delivery and promote growth. The aim of this project is to make recommendations which can help develop an organizational culture of increased effectiveness that will realize the goals of the organization while satisfying the needs of all stakeholders.

Included in

Education Commons