Date of Award


Document Type


Degree Name

Doctor of Nursing Practice (DNP)

Committee Chair

Cindy Miller


The purpose of this project was to create a profile of nurses who utilize Jean Watson’s caritas processes and acknowledge caring by forming transpersonal caring relationships with all patients. In an acute care, 468-bed healthcare organization located in southeastern United States, on five adult medical surgical units, an overall score of 52% existed on the nurse communication domain within the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. This score was well below the national top box of the 76th percentile set for the domain of nurse communication. Within the five units selected, 67 nurse participants completed a pre survey using Nyberg’s Caring Assessment Scale. An education presentation based on Jean Watson’s Theory of Human Caring was presented to front line nurses within the five units selected. After the presentation, nurses were encouraged to incorporate Watson’s caritas processes and establish caring moments with their patients. Four weeks following the education presentation and implementation, post surveys using the Caring Assessment Scale were administered to determine if scores had increased from the pretest. Results indicated a significant difference between the pretest and posttest surveys with the posttest scores being higher (p

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Creative Commons Attribution 4.0 License
This work is licensed under a Creative Commons Attribution 4.0 License.

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