Date of Award

Summer 2024

Document Type

Dissertation

Degree Name

Doctor of Education (EdD)

Committee Chair

Dale Lamb

Abstract

This dissertation examined the impact of servant leadership within a Black nonprofit organization facing hiring challenges, particularly during organizational growth. The study explored how the leadership style of an executive leader influences employee experiences at a Black nonprofit organization. Using a mixed methods approach, quantitative and qualitative data were collected to assess employee perceptions of servant leadership and its effects on various aspects of their employment journey, including hiring, onboarding, professional learning, personal development, and opportunities for career advancement. By investigating these dynamics, the study sought to contribute to a deeper understanding of how servant leadership and robust human resource management practices can mitigate hiring challenges and enhance the overall employee experience. The findings inform theoretical discussions on servant leadership and the employee experience and offer practical insights for improving policies and human resource management practices at Black nonprofit organizations.

Creative Commons License

Creative Commons Attribution-Noncommercial 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

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