Date of Award

Summer 2021

Document Type

Consultancy Project

Degree Name

Doctor of Education (EdD)

Committee Chair

Jeffrey Hamilton


This consultancy project provides Human Resources (HR) best practices, policies, and procedures for a small nonprofit organization. The project focused on developing solutions that will decrease risk and improve performance for the challenges faced in HR departments. The challenges discovered were inadequate employee personnel files, absence of compliance policies and training, lack of a health and safety program, and other HR internal practices. The results of this project included establishing HR policies and the significance of each policy that was implemented with step-by-step procedures. It also included solutions to assist with compliance of employee personnel files, compliance training programs that included Occupational Safety and Health Administration (OSHA) and Equal Employment Opportunity (EEO) training with written documentation, and health and safety internal procedures for employees who may suffer an injury along with a return to work policy. United Way has successfully adopted and implemented the Employee Personnel File policy, process, and file folder structure; a Compliance Training Program with the processes; and the initial training being conducted for all employees. The research methodology included the study of HR information related to policies, procedures, compliance and risk for nonprofit organizations. The success of the project has reached the desired outcome and expectation from the organization.