Date of Award
Fall 2020
Document Type
Project – Full Written
Degree Name
Doctor of Nursing Practice (DNP)
Committee Chair
Tracy Arnold
Abstract
Incivility is also known as uncivil behavior, horizontal violence, or bullying. These terms are often used to describe the conduct an individual may display toward another that are deemed undesirable in healthcare organizations. Uncivil behavior has been an increasing topic in healthcare and has consequently gained the attention of organizations such as the American Nurses Association and regulatory agencies such as The Joint Commission. Incivility has the opportunity to affect teamwork, individual well-being, and patient safety. The aim of this project was to promote civility by bringing knowledge and awareness of the participants through an educational series. Although the pre and post-implementation scores revealed a decrease in scores which correlates to an increase in self-awareness of uncivil behaviors, the results are not considered statistically significant.
Recommended Citation
Lang, Shawanda, "Civility Promotion: How it Affects Workplace Incivility" (2020). Doctor of Nursing Practice Projects. 9.
https://digitalcommons.gardner-webb.edu/nursing-dnp/9
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License