Date of Award
Summer 2021
Document Type
Project
Degree Name
Master of Science in Nursing (MSN)
Committee Chair
Kathy Williams
Abstract
The COVID-19 pandemic has negatively impacted communication in healthcare. The purpose of this project was to develop a clear and uniform communication tool for healthcare members to utilize during conversations with patients, families, and caregivers. This communication tool was developed for healthcare workers, as a guide during conversations, to ensure all questions and needs are met. The communication tool is expected to show improvement in healthcare communication during a pandemic. Improvement in healthcare communication will be reflected in improved patient experience scores.
Recommended Citation
Greene, Stephanie Brooke, "Improving Effective Communication During a Pandemic" (2021). Master of Science in Nursing Theses and Projects. 28.
https://digitalcommons.gardner-webb.edu/nursing-msn/28
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License